Policy

How reports, restrictions, and bans are handled

Learn what evidence helps, how moderation decisions are reviewed, and what happens after a report is filed.

App-first product Public documentation Young Muslim audience
Guide Updated for web visitors Readable on mobile and desktop

Reports work best when they are specific: what happened, where it happened, and why it felt unsafe or out of bounds. Screenshots, timestamps, and direct references help the trust team review faster and more fairly.

If an account is restricted, moderation should still leave a clear trace of the reason, next steps, and whether the action can be appealed. Good trust systems feel consistent, not mysterious.