الأدلة

دليل

About MunaMatch

What MunaMatch is building for serious Muslim matchmaking, and why the product is designed around clarity, privacy, and family-aware progression.

تم التحديث 2026-03-06

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Contact MunaMatch

Contact the MunaMatch team for support, partnerships, product feedback, trust and safety issues, or editorial requests.

تم التحديث 2026-03-06

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Why photos fail to upload

Troubleshoot photo quality checks, file types, and review states in MunaMatch.

تم التحديث 2026-03-07

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How MunaMatch works

The three-step path from profile clarity to guardian-aware conversations and voice introductions.

تم التحديث 2026-03-06

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How MunaMatch works

The three-step path from profile clarity to guardian-aware conversations and voice introductions.

تم التحديث 2026-03-06

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What happens during profile review

Understand pending review, photo moderation, and what to fix before your profile goes live.

تم التحديث 2026-03-07

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Privacy Policy

How MunaMatch handles privacy, disclosure pacing, user data boundaries, and public trust expectations.

تم التحديث 2026-03-06

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Privacy and safety before oversharing

A practical guide to pacing disclosure, keeping boundaries, and using product controls responsibly.

تم التحديث 2026-03-06

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Cookie Policy

How MunaMatch uses cookies and related technologies on its public site and product surfaces.

تم التحديث 2026-03-06

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Terms & Conditions

The public terms that govern use of MunaMatch content, workflows, and product services.

تم التحديث 2026-03-06

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How ID verification works

Learn what ID verification unlocks, how privacy is handled, and what to prepare before starting.

تم التحديث 2026-03-07

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A guardian path that respects both sides

How MunaMatch handles family involvement without removing agency from the people actually getting to know each other.

تم التحديث 2026-03-06

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A guardian path that respects both sides

How MunaMatch handles family involvement without removing agency from the people actually getting to know each other.

تم التحديث 2026-03-06

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What Gold membership is actually for

Understand when Gold helps, what it does not do, and how it fits relationship progress on MunaMatch.

تم التحديث 2026-03-21

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How private photos stay in your control

Understand private photo requests, access timing, and what to do if a request feels off.

تم التحديث 2026-03-20

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When to move from chat to voice

A voice introduction should feel like a deliberate next step, not a rushed performance or a random call.

تم التحديث 2026-03-06

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When to use Boost or Compliment

Learn the difference between Boost and Compliment, and when each one fits a thoughtful next step.

تم التحديث 2026-03-21

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How groups and events are meant to feel

Know what to expect from community circles, event prep, host guidance, and how to join with context.

تم التحديث 2026-03-20

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Report Abuse

How to report harassment, manipulation, or unsafe behaviour through MunaMatch support channels.

تم التحديث 2026-03-06

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How restore purchases works

Restore past purchases safely and understand when restored access should appear on MunaMatch.

تم التحديث 2026-03-21

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What to do with subscriptions and payment issues

Handle retries, duplicate charges, restore access, and know what the support team needs from you.

تم التحديث 2026-03-20

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Refunds, cancellations, and what changes next

Understand the difference between canceling renewal, refunds, and when MunaMatch access should change after store updates.

تم التحديث 2026-03-21

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How reports, restrictions, and bans are handled

Learn what evidence helps, how moderation decisions are reviewed, and what happens after a report is filed.

تم التحديث 2026-03-20

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How invites and referral rewards work

Share the app in a human way, understand reward timing, and avoid spammy invite patterns.

تم التحديث 2026-03-20

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What happens when you delete your account

Understand deletion timing, what is removed immediately, and which support records may remain for safety reasons.

تم التحديث 2026-03-20

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